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Sales attribution

Icona records a conversion when an order includes a product the shopper tried on. If shoppers are using Virtual Try-On but Conversions remains at zero, Icona may not be finding your theme’s add-to-cart form.

Set the add to cart form selector

Section titled “Set the add to cart form selector”

Icona uses your theme’s product form to connect an add-to-cart action with the final order. If the form is not detected automatically, add its CSS selector yourself.

See Advanced form selector for instructions.

Test it

Section titled “Test it”
  1. Complete a try-on on a product page.
  2. Add the product to your cart from the try-on popup.
  3. Complete a test order for it.
  4. Check Customers → Orders to confirm the order appears there.
Section titled “Related pages”

See Customers and segments to learn what appears on the Orders tab.