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Use Customer Image Retention to choose how long Icona stores shopper photos and generated try-on images.

You can choose 1, 3, 7, 14, or 30 days. The default is 3 days.

The retention period applies to the shopper’s original photo and the image Icona generates. Both are deleted automatically when the selected period ends.

The Try-ons feed keeps a record of the try-on, but the images will no longer be available.

Choose a retention period that supports your store’s privacy commitments and how you plan to use the try-on data.

Next, see Weekly try-on limit to manage usage per shopper.