# Troubleshooting

> Find and fix common problems with Icona Size Charts.

Source: https://docs.tryicona.com/size-chart/troubleshooting/  
App: Icona: Size Chart & Size Guide  
Last updated: 2026-09-07

Start here when a size chart does not appear or work as expected.

## In this section

- [Size chart button not showing](https://docs.tryicona.com/size-chart/troubleshooting/chart-not-showing/) helps you check the theme block, chart status, product assignment, plan limit, and chart content.
- [Contact support](https://docs.tryicona.com/size-chart/troubleshooting/contact-support/) explains how to reach the Icona team and what details to send.

If the button is missing, work through the checklist before contacting support.